POLICIES 

RULES

Everyone staying in our house is subject to this rules and regulations, which are considered a contract of adhesion that must be met. Otherwise, the Management reserves the right to refuse admission and permanence. This must be performed to maintain the harmony, welfare and safety of residents. Guests must respect the rules of the house, respecting the staff working in the same and all the other guests.

PAYMENT: Payment is in advance only. Rates for 30 days and the weekly and biweekly are obtained only by paying the full ammount on the 1st day of the period. Failure to make payment prior to the end of the month, becomes in daily rate automatically. The guest can have the rooms reserved only for the agreed period of time, if want to stay more days is subject to availability.

RESERVATIONS: are subject to availability, bookings are stand firm only by deposit of 50%, payment can be made in our house in cash or via Western Union.

RENEWAL OF STAYS: Must be infrormed at least 2 days prior to the end of the month, and pay the next month with a minimum of one day in advance.

ADMISSION: The house may exercise the right of admission and stay at any time, even with the payment up to date.

DEPOSIT GUARANTEE: Not required.

TRANSFERS: We offer shuttle service from airports: consult the fee, payment is required at least 4 days before the time of check in without exception.

CANCELLATIONS AND REFUNDS: Due to our competitive rates we do not give refunds, but the payment may be used on a different date. Payments ares not transferable to third parties. Only cancellations reported with at least 30 days in advance will be refunded 50% for cancellations reported between 31 to 60 days before the date of check in, we will refund 75% and between 61 to 90 days to 100%. Refunds will be effective 30 days after the date of a check out and agreed upon by deposit in the name of the person who was going to stay. Cancellations must be reported only in writing or via email. We DO NOT accept cancellations by telephone.

PAYMENT: The hosting service must be paid in advance only, and every guest is entitled to claim receipt, it can be requested by the hostel in future controls.

CHECK IN AND CHECK OUT: The CHECK IN TIME is set at 14 Hs and CHECK OUT: at 11 am..

Shared rooms (dorms): Every guest staying in a shared room (dorm) can be moved to another similar room, and will share it with whoever is assigned, in case of refusal may be excluded

PRIVATE ROOMS: The rate is per room not per person, and it makes no difference if one or two people. the guest chooses who to share the room with.

REGISTRATION: All persons must register in the proper form.

KEYS: keys must be left at reception, if keys are lost, the guest must pay the cost of replacement.

SAFETY: The hostel is not responsible for money or valuables left in the room. Use the security lockers (available at reception). Upon leaving the room turn off lights, fans and airconditioned, and check faucets in the bathrooms are closed. In our Hostel we care about the proper use of basic services, helping to preserve our planet, help us.. The costs to replace any damage, theft or loss of the keys are collected in cash. Silence is appreciated, not being allowed scandals, physical violence or verbal, against guests or employees.

KITCHEN: The use of the kitchen is from 10a.m. until 0hs. Follow the rules of hygiene and specific recommendations for that area.

VISITORS: Visitors are not allowed inside the rooms. During stay, visitors will be received in the lobby, The hostel reserves the right to accept even occasional visits in the lobby. In case of default the Management reserves the right to order the immediate departure of the visitor and who have provided their income.

SILENCE AND RESPECT FOR THE REST OF GUESTS AND STAFF HOSTEL: From 24.00 hours, the silence is absolute ..

PROHIBITION OF SMOKING Smoking is prohibited in rooms by national law. The only place where smoking is allowed inside the hostel is on the terrace and patios. It is also prohibited illegal use of toxic drugs, narcotics or psychotropic substances. this violation will immediately notice the security forces.

USE OF SERVICES The services provided by the hostel should be used according to the rules of good faith, without it being included in the price of waste or disproportionate use of them.

OTHER OBLIGATIONS OF THE GUESTS is strictly prohibited Make noise, enter any act that disturbs or annoy the other guests. Use the rooms for gambling is prohibited by law or meetings aimed at disturbing public order or disobey the laws or regulations in force. Using electric current and mechanical equipment in your room for other purposes than those who are destined. The hotel security measures restricting the use of irons, dryers and other electrical or otherwise that may cause a fire. If are using a device of the above occur, please notify the front desk to tell you how you can use them. Perform any act that causes damage or injury to the hotel or the other guests. The company reserves the right to terminate the hosting service, where they infringe the prohibitions without causing them the guest is entitled to any reduction in their debt for lodging or services received, besides being obliged to pay or compensation for damages that cause their behavior. Objects and values ​​forgotten by a guest will be kept by the administration within 30 days concluded this term and have no claim shall be filed with the competent authority. It is prohibited from conducting celebrations or parties without the permission of the Inn. Board is prohibited in the rooms, use electric or gas heaters for the very security of the guests. ë is forbidden to enter and / or remain bare-chested in the reception area and dining room. Please thunderstorm should unplug the TV from the wall outlet and to complaints and / or suggestions, please contact reception where available the book of Acts.

EXTENSION OF STAY: If the client wants to stay an extra night, should report 48 hours in advance.

LIABILITY INFORMATION: It is the duty of informing guests of the hostel management of conditions or diseases, deaths, offenses or crimes that happen in the establishment and be aware, so that THE HOSTEL can in turn take measures and report immediately to the authority

MISCELLANEOUS In the event that guests are absent for more than twenty-four hours notice, may terminate or suspend the accommodation,. Always ask for a receipt! But

BREACH OF THE RULES OF THE HOSTEL In case of violation of one or more of the conditions cited above, the INN has the right to immediately terminate the rental contract..